Policy Statement

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Working Hours: 8:00 AM – 5:00 PM

Policy Statement Reference: HLL/QSP/PS

Vision Statement.

“To be the most reliable logistics partner in Africa and beyond”

Mision Statement.

“To offer our customers quality logistical services at the Best Price”

Core Values

There are certain values, principles and key concepts Horizon Logistics holds as
foundational to the company. These underlying qualities are meant to be both
aspirational, (guiding the reputation of the brand) and practical (guiding the decision making of every employee).

Core Values

Integrity
Teamwork
Professionalism
Commitment
Reliability

Quality Management System scope:

Provision of services in general suppliers, equipment leasing, clearing and logistics
globally.

QUALITY POLICY STATEMENT.

Horizon Logistics Limited aspires to be a leader in offering logistical solutions that meets
and exceeds customer requirements and expectations, by applying process approach
and risk-based thinking in our business processes and operations.
We are committed to implementing an effective Quality Management System in
accordance with ISO 9001:2015 Standard requirements, to drive a new era of
development, growth and productivity in Africa and beyond.

Our management team has a continual commitment to

.Comply with, and maintain the requirements of quality management system,
customer requirements, statutory and regulatory requirements and to
continually improve the effectiveness of our quality management system in line
with requirements of ISO 9001:2015.
Creating a learning environment that provides innovative and exciting learning
experience for all staff.
To develop customer centric approach to care for service delivery.
Communicating the quality policy both within the organization and to the
interested parties and also benchmarking best practices and technologies to
respond to the ever-changing customer needs.
Establishing quality objectives and ensure regular review of QMS performance
as a means of measurement and monitoring of effectiveness and efficiency of the
system.

HLL shall continually, plan, control and mitigate risks in line with business norms to
improve the implementation and maintenance of QMS.
Copies of this policy shall be publicly displayed at all strategic HLL locations,
communicated to HLL employees and be available on request to other interested
parties. Policy review shall be coordinated annually and changes communicated by the
Managing Director.

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